CareAide PrepAbout CareAide Prep
CareAide Prep is practice software for care aides in Canada. This page says who operates it, how the questions are made, what it is not, and how to reach us.
Who operates it
CareAide Prep is a product division of NGN Simulation Labs Ltd., a company registered in Alberta, Canada. Payments are processed by NGN Simulation Labs Ltd., and charges appear on your statement as SIMMEDAI.
- Operator
- NGN Simulation Labs Ltd., Alberta, Canada
- Website
- careaideprep.com
- hello@careaideprep.com
- Provinces covered
- Alberta, Ontario, Nova Scotia, New Brunswick, British Columbia, Manitoba, Saskatchewan
What it does
Learners practise with timed mock exams, short quizzes by practice area, flashcards, spoken roleplay with an AI-played resident or family member, graded documentation practice, and an AI tutor. Each province has its own question bank, written to that province's role title and rules. Start with free Alberta practice questions or pick your province from the list at the foot of this page.
Colleges and employers use the same product to follow a cohort's progress. That side is described on the page for colleges.
What it is not
- It is not a training program. It does not replace an approved course.
- It is not a regulator or an exam administrator. It cannot register, certify or book anyone, and it has no access to real exam questions.
- It is not clinical advice. At work, follow the care plan, your employer's policy and the regulated professional who supervises you.
How the questions are written and checked
Questions are drafted with AI assistance and then checked before a learner sees them.
- Format check. Every question must have four options and one marked answer before it can be saved.
- Blind check. A second AI model answers the question without seeing the marked answer. If it does not reach the same answer, the question is held back.
- Reading by a person. The question banks for the provinces added in 2026 were read by a person before they went live.
- Reports from learners. Every review screen has a link to report a question. Each report is recorded against the question, and a question reported by two learners is taken out of practice until it has been reviewed.
Mistakes can still get through. If you find one, report it from the question or write to hello@careaideprep.com.
Price
It is free to start and no card is needed. After the trial, a personal subscription is CA$99 a month plus your province's sales tax. Students whose college or employer pays are never charged personally. The full terms are on the Terms page.
Your data
You can ask for a copy of your data or for your account to be deleted at any time. The Privacy Policy lists what is collected and why.
Contact
Write to hello@careaideprep.com about your account, a payment, your privacy, or bringing CareAide Prep to a college or employer.
Common questions
Who runs CareAide Prep?
CareAide Prep is a product division of NGN Simulation Labs Ltd., a company registered in Alberta, Canada. It is independent of every regulator, college and exam administrator.
How do I contact CareAide Prep?
You can reach CareAide Prep by email at hello@careaideprep.com. A person reads that mailbox, and it is the right address for account, billing, privacy and college enquiries.
Is CareAide Prep a course or a certification?
No. CareAide Prep is practice software. It is not a training program, it cannot certify or register anyone, and it does not run any provincial exam.
How are CareAide Prep practice questions checked?
CareAide Prep questions are drafted with AI assistance and then checked before a learner sees them. Each one must pass a format check, and a second AI model has to reach the same answer without being shown it. Learners can report any question from its review screen.